If you are under 13 years of age, please do not attempt to use or access our services (if it is not stated otherwise explicitly for a relevant service) or send any information pertaining to You, to Us. Glownight Games will never knowingly collect any personal or non-personal information from any person under te age of 13. If you are a minor as per the rules of your country of residence, you must seek your parent’s consent before using any of the Glownight Games’s available services.
As per Glownight Games’s policy, the personal information refers to which helps in identifying as an individual person. We may also collect non-personal information from you, but this information may not help Us in identifying someone as an individual person. We collect and use, both personal and non-personal information individually or in the combined form.
Glownight Games shall not be held responsible for the actions of any third party (including companies, people or services) and any content on the third-party websites, any services or products which they offer or the usage of the information provided by the users to these third-party websites.
Collecting and Using Personal Information
The personal information collected by the users may be leveraged for creating, using, customizing or maintaining Services accounts, for developing tailored services, for user verification, for contacting users and providing them services, for sending marketing and customer information to the users, for conducting customer and market research, for enabling the communication in the services, for developing reports, for creating sweepstakes and competitions, for receiving feedback fom the users for allowing te individual game developers to contact Glownight Games, for allowing the game developers to access the user feedback and the performance metrics related to the games published by Glownight Games.
We may also use the personal information collected from users to create the user profile link, or for combining it with the other information that we have garnered from third parties in order to understand the user preferences and for providing he better services to our users. Personal information collected by Glownight Games may also be leveraged to deliver Customer Service to the users, to deliver other services on user’s request, to send requested information including invoices, confirmations, game updates, technical notices, support messages and security alert, along with the communication related to promotions and other news pertaining to the products and services offered by Glownight Games.
Glownight Games commits to adhere all the applicable laws and regulations related to processing the User’s personal information, and for processing the personal information in compliance with the ethical processing practices. We also apply the necessary measures to keep all the personal information secure and strictly confidential.
Categories of Information Collected by Us
We collect many diverse categories of information from users. These include
- Information Given by You
- Information Collected from Technical Sources When You use or the Services
- Information Collected from Third Parties such as social networks
We may collect the information which is directly provided by you, such as your name, your username, email address, your picture uploaded in your profile, your phone number and other contact information and your date of birth etc.
We may also leverage diverse technical sources to collect information about our users when you use our services. This is the non-personal information, and it may include your computer’s or device’s IP address, time of your actions or requests in the service, the operating system on your deice and your hardware type, your mobile device ID, access times, your location based on the GPS (Global Positioning System) and Innternet Protocol address, your preferred language and browser type, your MAC (Media Access Control) address, IMEI (International Moble Equipment Identity), your email address, your device name and your social media handle (if you have logged in through your Facebook or Google+ account) along with the referring website URLs.
While playing the games or using our services, You may be allowed to connect with your social media accounts such as Facebook or leverage your device’s game centers such as Apple’s Game Center or any similar third party service for obtaining the information about you, but only when you allow your social media site to enable Glownight Games to access that information, and thus, Glownight Games will be able to collect specific information pertaining.
Glownight Games may also collect the non-personal information about the User’s activities in the Services, such as the time for which their gaming sessions lasted, levels completed in the game, in-game interactions done with other players, and other interactions with a website or a game.
Information Collection for Imporving Our Services
In order to improve our services, we may collect and utilise the non-personal information, and we may also use some third party service providers for collecting and using the non-personal information. This information may subsume pages visited by the user, time of visit, time spent on each page, the IP address, and the operating system being installed on the devices being used to access the website. However, if you wish, you can decline the option to collect and store your non-personal data and can opt out using the url - tools.google.com/dlpage/gaoptout?hl=en (Check this URL once)
In addition to this, we may also leverage the third party service providers for data analytics, such as Game Analytics, Google Analytics, Flurry, Facebook audience Network etc. for analysing the customer behaviour and improve our gaming services. The data collected by the data analytics service providers to help us understand that how our services are being used and perceived by the customers.
We may include the advertising within our Gaming services, and if you want to opt out from specific targeted advertising, you can visit the URLs including www.networkadvertising.org
, but using these links does not guarantee that no targeted advertisements will be displayed to you. You would still be shown the other types of advertisements which are not personalised to you.
Hosting and Disclosing Collected Information
By using Glownight’s services, You choose to disclose the information about yourself. While we ensure the security of your personal information provided exclusively to Glownight, but the information which you disclose to other users, would be considered the public information without any expectation of maintaining its privacy. Glownight is not responsible for any of your personal information, which You, yourself make public.
At te same time, Glownight will never disclose the users’ stored personal information to the third parties for market research, direct marketing, public registers or polls without taking your consent or except as a part of a particular feature or program for which you possess the ability to opt-out or opt-in. Glwonight will not be responsible for the processing of any personal information by the third parties. However, your personal information may be used for the in-service targeted marketing, or for the similar purposes, and after your consent, for the email marketing by Glownight and the other selected third-parties.
We may leverage the external service providers for providing the technical solutions or services for processing the stored information and accessing the same using a technical interface. We also expose your personal information to the selected third-party service providers to the extent to which it is reasonably essential for performing, improving and maintaining the services. We may also use the services offered by third party providers for the email services, credit card processing, business intelligence services and analysing information. Glownight possesses the right to share your personal information for the aforementioned purposes, but is not liable for the omissions and acts of these third parties.
We may also share your non-personal information, including referring or exit pages, user usage data, asset views, platform types and number of clicks, etc. with the third parties interested in assisting the Glownight in comprehending the usage patterns for certain services, content, promotions, advertisements, or/and functionality of the services.
In the exceptional cases, we may disclose your personal information to the third parties when it is required under a regulation or an applicable law or the order by the competent authorities, or for enforcing the “Terms of Service” and for investigating the possible infringing of the service terms and for guaranteeing the safety of the services.
Glownight may share your personal and non-personal information in the event of the sale of our assets, merger, financing or acquisition of the complete or a portion of our business. Anonymous or aggregate information about You may be shared with the business partners, publishers, advertisers, and the other third parties.
Protection of User Information
While we collect the personal and non-personal information pertaining to the users, but we always safeguard it with the password protection, and the access to the stored data will only be granted to a few people working on Glownight or Glownight partners who have been authorised by Glownight team. We ensure that the information is protected by the apt industry standards, technical safety measures. While we deploy the most advanced security mechanisms to keep your information completely secure, we cannot guarantee complete security of the stored information during its storage on our systems or during its transmission. Glownight will post a notice on its website or through its services in the event of the material security breach which endangers the privacy of our User’s personal information. We will also take measures such as shutting down a service for protecting your personal data.
Processing the Personal Information
The Users possess the option to review any information which is collected about them and stored in our registers. When the users want to use this right to review the information which has been stored about them, they are required to send a signed request to Glownight. Once request is received, we will, upon the User’s request or at our own initiative, correct, complement or delete inaccurate, incomplete or outdated Personal information.
Users may also opt-out of receiving the promotional emails by following the set of instructions given in them. When you choose to opt-out, Glownight may still send you non-promotional emails related to your Glownight account or for providing vital information related to Glownight’s services or ongoing business relations.